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The Fresh District – Privacy Policy

Last Updated: Nov 2025

The Fresh District (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our grooming products, or interact with our marketing campaigns.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party payment processors—we do not store full card numbers)
  • Account login information (if you create an account)
  • Messages or inquiries you send us

B. Information Collected Automatically

When you visit our website, we automatically collect certain data such as:

  • IP address
  • Browser type
  • Device type
  • Referring URLs
  • Pages you visit
  • Time spent on each page
  • General location (city/region)
  • Click behavior and interactions with our website

C. Information from Tracking Tools

We use tracking technologies to understand user behavior and improve marketing performance:

Facebook Pixel

Used to measure ad effectiveness, retarget website visitors, and create audiences for advertising.

Google Analytics

Used to understand website traffic, user behavior, and performance metrics.

We do not sell your data to any third party.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling orders
  • Providing customer support
  • Personalizing your experience on the website
  • Improving website performance
  • Delivering targeted advertisements (via Facebook, Instagram, and Google Ads)
  • Sending promotional emails, updates, and offers (you can opt out anytime)
  • Preventing fraud or unauthorized transactions
  • Maintaining security and compliance

3. Sharing Your Information

We do not sell your personal information.

We may share your data only with trusted third parties who help us run our business, such as:

  • Payment processors (e.g., Square, Stripe, PayPal)
  • Shipping carriers
  • Email marketing platforms
  • Analytics and advertising platforms (Facebook Pixel, Google Analytics)
  • Web hosting and security partners
  • Service providers who assist with website functionality

These partners are required to protect your information and use it only for the services they provide.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences
  • Improve site functionality
  • Analyze website traffic
  • Serve retargeted ads

You can control cookies through your browser settings or opt out of personalized ads through:

  • Facebook Ad Preferences
  • Google Ad Settings
  • YourAdChoices.com

5. Your Privacy Rights

Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have the right to:

  • Access the personal information we hold about you
  • Request deletion of your personal information
  • Correct inaccurate information
  • Opt out of targeted advertising
  • Opt out of certain data sharing
  • Request a copy of your personal data

To exercise these rights, contact us at:
thefreshdistrict@gmail.com

We will verify your identity before processing requests.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure servers
  • SSL encryption
  • Access controls
  • PCI-compliant payment processing

While we do our best to protect your information, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling orders
  • Providing customer service
  • Legal compliance
  • Business operations

You may request deletion at any time where legally permitted.

8. Children’s Privacy

Our products and website are not intended for children under 13.
We do not knowingly collect information from children.
If you believe a child has provided information, contact us to have it removed.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date will reflect any changes.
Continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

The Fresh District
Email: thefreshdistrict@gmail.com
Website: thefreshdistrict.com